Black White Wool Unisex Winter Warm Scarf Wrap Shawl

Shipping & Delivery

At Qoutfit, we believe that every order should be delivered quickly, safely, and with complete transparency. That’s why we work exclusively with UPS Express, ensuring that your package arrives securely and on time.

• Fast Worldwide Delivery – All orders are shipped via UPS Express for maximum speed and reliability.
• Free Shipping on Orders Over 200€ – Shop your favorite designer pieces and enjoy complimentary shipping when your total reaches 200€.
• Track Your Order – Every order comes with a UPS tracking number, so you can follow your package from the moment it leaves our warehouse until it reaches your doorstep.
• Secure Packaging – All items are carefully packed to ensure they arrive in perfect condition.

Returns & Refunds

At Qoutfit, we want you to love every item you purchase. If for any reason you are not fully satisfied, you may return your order under the following conditions:

• 14-Day Return Window – Items may be returned within 14 days from the original delivery date.
• Condition of Items – Products must be returned in their original, unworn, and unwashed condition, with all tags, packaging, and accessories intact. Items that appear used or damaged will not be accepted.
• Refund Method – Approved returns will be refunded to the original form of payment or issued as store credit, depending on your preference.
• Return Shipping – Customers are responsible for the cost of return shipping. Original shipping and handling fees are non-refundable.
• Final Sale Items – Please note that sale items are non-refundable and cannot be exchanged.

Important Notes

• To ensure your return is processed smoothly, please contact our customer service team before sending back any items.
• We recommend using a trackable and insured shipping service for all returns. Qoutfit is not responsible for lost or damaged return shipments.
• Refunds are typically processed within 5–7 business days after the returned items have been received and inspected.